Privacy Policy

We collect information you provide directly to us, such as when you create an account, subscribe to a product, fill out a contact form, or communicate with us. This includes: • Account information: name, email address, company name, phone number. • Payment information: processed and stored securely by our payment processors (we do not store full card details). • Usage data: features accessed, queries run, session duration, and error logs within our products. • Device data: browser type, operating system, IP address, and referral URL. We do not collect sensitive personal data (health records, financial account credentials, biometric data) directly — our products are designed to keep such data within your own infrastructure.

We use the information we collect to: • Provide, operate, and maintain our products and services. • Process transactions and send related information. • Send product updates, security alerts, and support messages. • Respond to your comments, questions, and requests. • Monitor and analyse usage patterns to improve product experience. • Comply with legal obligations and enforce our Terms of Service. We do not sell your personal information to third parties.

We may share your information with: • Service providers: cloud infrastructure (AWS), analytics tools, email delivery services — all bound by data processing agreements. • Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you. • Legal requirements: when required by applicable law, court order, or governmental authority. All third-party data processors are required to process your data only as directed by us and in compliance with applicable privacy laws.

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, except where we are required to retain it for legal or regulatory purposes. Product-level data (queries, records, logs) that you store within our products is retained per the data retention policy of the individual product subscription. Enterprise customers may configure custom retention periods.

We implement industry-standard security measures including: • Encryption in transit (TLS 1.2+) and at rest (AES-256). • Role-based access controls and multi-factor authentication for internal systems. • Regular penetration testing and security audits. • SOC2 Type II compliance for applicable products. No system is 100% secure. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

We use cookies and similar tracking technologies to: • Keep you logged in across sessions. • Remember your preferences and settings. • Analyse product usage through aggregated analytics. You can control cookie behaviour through your browser settings. Disabling cookies may affect the functionality of some product features.

Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data (subject to legal retention requirements). • Object to or restrict certain processing activities. • Data portability — receive your data in a structured, machine-readable format. To exercise these rights, email privacy@wowsoft.in. We will respond within 30 days.

Studio products on this website are not directed to children under 16. Juvy, our dating app, is for adults only. You must be 18 or older to create a Juvy account. We do not knowingly collect personal information from anyone under 18 on Juvy, or from children under 16 on our other products. If we learn that an underage person has created an account or given us personal information, we will close the account and delete that information as soon as reasonably possible. See our Child Safety Standards at wowsoft.in/child-safety.

This section applies when you use Juvy, the dating app operated by WoWSQL Technologies Private Limited. It adds to — and does not replace — the rest of this Privacy Policy. Information you may give us on Juvy: • Profile details: display name, date of birth, gender, photos, bio, interests, and preferences. • Account details: mobile number, email, and login credentials. • Optional details you choose to share, such as location preferences or relationship intent. • Messages, likes, and other in-app communication with people you match. Information we collect automatically: • Device and app data: device type, OS, app version, crash logs, and approximate network information. • Approximate or precise location only if you turn location on, so we can show people nearby. You can turn this off in device or in-app settings. • Usage data: screens viewed, matches, reports, and safety actions. How we use Juvy data: • To create and show your profile to other adults on the app. • To suggest matches, operate messaging, and run safety and abuse-prevention tools. • To verify age where we reasonably can, prevent underage use, and review reports. • To process in-app purchases through Apple, Google, or our payment partners. We do not store full card numbers. • To send service messages (security, matches, policy updates). Marketing messages are optional. Who can see your Juvy information: • Other Juvy users may see the profile information you publish (photos, bio, and similar). Messages stay between you and the other person unless a report requires review. • We may access content you report, or that our safety systems flag, to enforce our Terms and Child Safety Standards. • We do not sell Juvy personal information. Sensitive data: some profile fields can reveal intimate details. Provide only what you are comfortable making visible. We treat this data as personal data under applicable law, including India's Digital Personal Data Protection Act, 2023. Deletion: you may delete your Juvy account in the app or by emailing privacy@wowsoft.in. We delete or anonymise account data within 90 days, except records we must keep for safety, fraud, or legal reasons (for example, ban records and abuse reports).

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website at least 14 days before the change takes effect. Your continued use of our products after the effective date constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: WoWSQL Technologies Private Limited Email: privacy@wowsoft.in Website: wowsoft.in